Effective Date: July 2, 2026
Welcome to The Mahadev Metals (“Company”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, https://themahadevmetals.com/, and the purchase of products offered through our online store.
By accessing or using our website, creating an account, or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue the use of our website.
1. Business Information
Business Name: The Mahadev Metals
Website: https://themahadevmetals.com/
Business Type: Individual
Registered Address:
F-823 Govind Nagar,
By Naresh Khilone Wala,
Mathura, Uttar Pradesh – 281001, India
Customer Support Email: themahadevmetals@gmail.com
Customer Support Numbers:
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+91 7229928332
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+91 8955081078
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+91 7454803763
2. Eligibility
To place an order on our website, you must be at least 18 years of age or have the supervision and consent of a parent or legal guardian.
By using this website, you confirm that the information you provide is accurate, complete, and current.
3. Products
The Mahadev Metals offers products including, but not limited to:
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Brass Idols
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Home Décor
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Pooja Items
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Vastu Products
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Wall Décor
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Gift Items
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Other decorative and spiritual products
We make every effort to display product images, colors, dimensions, descriptions, and specifications accurately. However, slight variations may occur due to photography, screen settings, lighting conditions, handcrafted finishes, or manufacturing processes.
4. User Accounts
Customers are required to create an account before placing an order.
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.
Please notify us immediately if you suspect any unauthorized access to your account.
We reserve the right to suspend or terminate accounts found to be involved in fraudulent, abusive, or unlawful activities.
5. Pricing
All prices displayed on our website are in Indian Rupees (INR).
Prices are subject to change without prior notice.
Although we strive for accuracy, pricing errors may occasionally occur. If a product is listed at an incorrect price, we reserve the right to cancel the order and issue a full refund where applicable.
6. Orders
Submitting an order constitutes an offer to purchase products from us.
Orders are confirmed only after successful verification and acceptance by The Mahadev Metals.
We reserve the right to refuse or cancel any order for reasons including, but not limited to:
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Product unavailability
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Incorrect pricing
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Suspected fraudulent transactions
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Violation of these Terms
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Technical errors
If an order is cancelled after payment has been received, the applicable amount will be refunded through the original payment method.
7. Payment
We accept secure online payments through the payment methods made available during checkout.
Cash on Delivery (COD) is currently not available.
Orders will be processed only after successful payment confirmation.
8. Shipping & Delivery
We currently deliver products within India only.
Estimated delivery time is 7–10 business days, depending on the customer’s location and courier availability.
Delivery timelines are estimates and may be affected by circumstances beyond our control, including:
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Weather conditions
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Public holidays
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Natural disasters
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Government restrictions
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Courier delays
The Mahadev Metals shall not be liable for delays caused by third-party logistics providers.
Ownership and risk of loss transfer to the customer upon successful delivery.
9. Returns, Refunds & Cancellations
Returns, refunds, replacements, and cancellations are governed by our separate Return & Refund Policy available on the website.
Customers are encouraged to read the Return & Refund Policy before making a purchase.
10. Intellectual Property
All content available on this website, including but not limited to:
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Logos
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Product photographs
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Product descriptions
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Graphics
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Website design
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Icons
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Videos
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Text
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Branding
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Layout
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Trademarks
is the exclusive property of The Mahadev Metals unless otherwise stated.
No content may be copied, reproduced, distributed, modified, republished, or used for commercial purposes without prior written permission.
11. Acceptable Use
You agree not to:
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Violate any applicable laws or regulations.
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Attempt unauthorized access to our systems.
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Upload malicious software or harmful code.
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Use automated tools to scrape website content.
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Misrepresent your identity.
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Interfere with website functionality.
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Engage in fraudulent activities.
Violation of these Terms may result in suspension of your account and legal action where applicable.
12. Third-Party Services
Our website may contain links to third-party websites or services, including payment gateways and logistics providers.
We are not responsible for the content, policies, security, or practices of such third-party services.
13. Disclaimer
All products and services are provided on an “as is” and “as available” basis.
To the fullest extent permitted by applicable law, The Mahadev Metals disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that:
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The website will always be uninterrupted or error-free.
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Product images will exactly match physical products.
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Every product will remain continuously available.
14. Limitation of Liability
To the maximum extent permitted under Indian law, The Mahadev Metals shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from:
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Use of the website
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Purchase or use of products
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Website downtime
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Delayed deliveries
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Technical failures
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Third-party services
Our maximum liability shall not exceed the total amount paid by the customer for the relevant order.
15. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our website, you consent to the collection, storage, and processing of your information in accordance with our Privacy Policy.
16. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Changes become effective immediately upon publication on our website.
Continued use of the website constitutes acceptance of the updated Terms.
17. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website or purchases made through it shall be subject to the exclusive jurisdiction of the competent courts in Mathura, Uttar Pradesh, India.
18. Force Majeure
The Mahadev Metals shall not be held responsible for delays or failure to perform obligations due to events beyond our reasonable control, including but not limited to:
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Natural disasters
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Floods
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Fire
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Pandemic
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War
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Government actions
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Internet outages
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Power failures
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Labour disputes
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Transportation disruptions
19. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
The Mahadev Metals
Website: https://themahadevmetals.com/
Email: themahadevmetals@gmail.com
Phone:
+91 7229928332
+91 8955081078
+91 7454803763
Address:
F-823 Govind Nagar,
By Naresh Khilone Wala,
Mathura, Uttar Pradesh – 281001, India
By accessing or using The Mahadev Metals website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.